East of England Gambling Service Feedback
Below is some of our feedback from our patients.
Michael
The structured programme gave me all the tools I needed for my recovery, and also the additional support e.g. the recovery check in calls was vital, they were so important and I always knew someone would be here to support me when needed. I felt like I could open up and would not be judged.
Jason
Since the first phone call everyone has been friendly, understanding and welcome. There is zero judgement. I didn't know what to expect, but from the first welcoming phone call knew I would be alright. No matter what I said I was listened too. It has helped me to stick to it this time.
Loved having the group sessions. If there was an option to have two groups a week I would take It. I'd just want more of the same.
Arran
It provided the scientific answers behind how I ended up in this position and gave me the tools to combat it should it happen again. Having other people around and hearing their experiences was really beneficial.
Terry
This service has transformed my life, I am so grateful to everyone that has been involved. I've been a gambler for around 45 years and for the first time in my life, I feel in charge. It isn't just about telling you not to gamble but trying to explain why we gamble and the thoughts that go through our minds and to challenge them, as well as giving us tools to cope after the plan/CBT has finished. What you learn sometimes goes against what you think is right, but that's the point sometimes, having to reprogram your brain is an important step for some people and challenging your own habits. I cannot recommend this service enough!